![]() ![]() To workaround this issue simply disable subtitles: Select your profile picture > Settings > Calling > Call Subtitles, then turn off the option to Show subtitles for all voice and video calls. When making a call and using the Dial Pad to select the option for Touch Tones, they will not work if you have subtitles enabled on the call. There was actually a big furore over this on Microsoft's forums (see for example here), and eventually this behaviour was was (and remains as of this writing) documented in Skype's support documentation as a "known issue", see here: In short, there is a known issue with recent editions of Skype where if the "Call Subtitles" feature is enabled, then the DTMF tone functionality in Skype simply does not work, for whatever reason. Use Skype to send SMS messages to mobiles worldwide. ![]() ![]() I thought I'd post the answer here in case anyone else with this problem stumbles over this question. Say hello with an instant message, voice or video call all for free. I ran into this issue (again) today () and found a way to resolve it, at least in my case, running on Windows 10, though this issue exists on multiple platforms (including I believe Linux) so that shouldn't be relevant. ![]()
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